Online reputation management software—also known as review software—helps you build a strong digital presence and increase credibility with potential customers through the power of reviews. The right platform enables you to request reviews from both current and past customers, manage feedback across multiple sites, and showcase your best reviews where they’ll have the greatest impact. It's an essential tool for building trust, improving visibility, and winning more business.

Did you know that 98% of customers read online reviews before making a purchase? An online review management platform helps you turn that behaviour into an advantage. By collecting and showcasing authentic reviews, you build trust with potential customers, improve your credibility, and enhance your visibility on Google. Better reviews mean better SEO—and ultimately, more customers finding and choosing your business.

Our platform gives you complete insight into your online reputation management efforts. Track reviews over time and analyze them by location, review site, region, or country. Monitor response times and response rates at both the individual and location level to ensure consistent engagement. Enhance your understanding further with Insights—a powerful add-on that uncovers customer sentiment and identifies key themes in your feedback. Use this data to make informed improvements to your products, services, and overall customer experience.

Customers are constantly sharing their brand experiences—whether it’s with friends and family, on social media, or in online forums. By actively soliciting reviews, you not only gather valuable feedback but also turn everyday conversations into powerful tools for your brand. Reviews help you build a strong online reputation, boost credibility, and uncover actionable insights that can drive meaningful improvements in your products and services. Make customer voices work in your favour.

If you come across slanderous or fake reviews, you can report them directly to the platform where they were posted—such as Google or Facebook. These platforms will conduct their own review process, and if the content is found to violate their guidelines, they can remove the review on your behalf. Taking prompt action helps protect your brand's reputation and ensures that only genuine feedback shapes your online presence.