Webchat Software
Turn website visitors into customers
Webchat can boost your website’s inbound leads by up to 11x. Because it operates through text messaging, you stay connected with visitors even after they leave your site—turning quick questions into long-term customer relationships.
Create conversations that drive revenue.
Real Time Conversations
Engage visitors through live chat, offer virtual consultations, and follow up with leads—individually or in bulk—even after they’ve left your website. This continuous engagement helps you stay top-of-mind and drives higher conversion rates.
Engage Leads Automatically
Automatically route all your webchat leads into a single, unified inbox—making it easy to follow up and convert through text, social media, email, or any channel your customers prefer. Stay organized, responsive, and ready to close more deals.
Save Precious Time
Use AI and automated response templates to scale your customer support and engagement—without increasing headcount
Live Chat
Engage visitors instantly
on your site
Engage website visitors the moment they arrive with real-time conversations through live chat.
Customization
Customise the Webchat widget to reflect your brand.
Add a personal touch to your Webchat experience by customizing chat icons, colors, and welcome messages. Bring your brand to life by introducing chat participants with names, profile photos, or even a friendly mascot—helping visitors feel a real connection with the people behind the conversation.
Auto Replies
Smart Auto-Replies
Set unique welcome messages and auto-responses based on agent availability—whether your team is online, busy, or offline. Keep visitors engaged and informed at all times, ensuring a smooth experience no matter when they reach out.
Frequently Asked Questions
What Is A Webchat?
Webchat lets you connect with website visitors in real time—answer questions, book appointments, and provide instant support.
How Can A Webchat Help Me Scale My Business?
A website chat widget lets you engage with visitors in real time, helping you increase conversion rates by answering questions instantly and keeping users from leaving for a competitor’s site. It also enhances customer loyalty by providing quick, convenient support—making it easier to build trust and resolve issues on the spot.
What are the Webchat’s features and capabilities?
Webchat gives you powerful tools to engage and support your customers effectively. With it, you can:
- Have live conversations with website visitors in real time.
- Answer FAQs 24/7 using an intelligent chatbot.
- Stay connected on the go by responding via the mobile app and assigning chats to team members for seamless handling.
- Track performance by monitoring agent productivity, average resolution times, and other key metrics.
- Capture contact info and automatically follow up with customers via text after the conversation ends.
Webchat helps you deliver fast, personalized service—anytime, anywhere.
Will The Webchat Slow Down My Website?
Not at all. Our Webchat is designed to be lightweight and fast-loading. The chat window loads only after your website has fully loaded or when a visitor clicks to start a conversation—whichever you prefer. This ensures your site’s speed and performance remain unaffected while still offering real-time engagement.
Can I customise the Webchat to match my brand?
Absolutely. You can fully tailor Webchat to reflect your brand by customizing elements like your logo, colors, chat icons, greetings, away messages, agent names, and photos. For businesses with multiple brands or locations, it’s easy to create distinct Webchat experiences for each—ensuring every visitor receives a consistent and branded interaction.
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